Returns & Exchanges

At HORNE, we want you to love your space, which is why we offer a 15-day return window for most items in their original packaging. We are committed to ensuring your modern home design experience is seamless from delivery to discovery.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team within 15 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Item

  Carefully repackage the item in its original manufacturer packaging, ensuring all protective inserts and hardware are included to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided shipping label and drop off the package at an authorized carrier location; please note that return shipping costs will be deducted from your final refund.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves the returned item, we will issue a refund to your original payment method within 7 to 10 business days.